Frequently asked questions.
Everything you need to know about buying and delivery.
How fast is delivery?
Usually 1–2 days to all Iraqi governorates. After you order, we confirm it with you by WhatsApp or email.
What payment methods do you accept?
Cash on Delivery — pay the courier at hand-over; or a Mastercard transfer (Rafidain Bank) at checkout. With Cash on Delivery we ask for no payment details at all.
Can I inspect the item and return it?
Yes. You may open and inspect the piece with the courier present, and if it's not as described or is faulty, decline it on the spot. See our Return Policy.
How do I choose the right size?
Each product lists its available sizes, and the description notes fabric and details. If you're unsure about sizing, message us on WhatsApp and we'll help you pick the best fit.
Is shopping secure?
Yes. The whole site is encrypted (SSL/HTTPS). With Cash on Delivery we never ask for or see your card number, and your order is protected by a private link only you receive.
How do I track my order?
Use the Track order page with your phone number or order link.
Do you offer discounts?
Yes. Watch for coupon codes and enter them at checkout for an instant discount. Join our newsletter (footer) for deals and new-arrival alerts.
Still stuck? Contact our support team.